Play Smart, Stay in Control
At jiliz, we believe gaming should always be enjoyable and within your means. This page outlines the tools, guidelines, and support resources available to every player in the Philippines so you can keep your experience healthy, fun, and fully in your control.
Tools You Can Use Right Now
jiliz gives every registered player in the Philippines direct access to practical self-management tools. No waiting, no complicated process — just straightforward controls that put you in charge of your own experience.
Set a daily, weekly, or monthly deposit cap in Philippine pesos (PHP) to keep your spending within a budget you are comfortable with. Limits take effect immediately and can only be lowered instantly — increases require a cooling-off period to take effect.
Enable time alerts so the platform notifies you after a set period of continuous play. Taking regular breaks keeps your mind fresh and your decisions clear. You can customise the reminder interval to suit your own routine.
If you feel you need a short pause, you can apply a temporary cool-off period of 24 hours, 7 days, or 30 days. During this time your account will be suspended from gameplay while your account data remains intact and secure.
For a longer break, self-exclusion lets you suspend your account for a minimum of six months. Once activated, the exclusion cannot be reversed until the period ends. Contact [email protected] to request this option at any time.
Know the Warning Signs
Gaming is meant to be a form of entertainment, not a way to earn income or escape from problems. If you recognise any of the following patterns in yourself or someone you know, it may be time to take a step back and seek support.
Continuing to play in an attempt to recover money that has already been lost is one of the clearest signs of problematic gaming behaviour.
Using money set aside for rent, food, bills, or other essentials to fund gaming sessions is a serious warning sign that should not be ignored.
When gaming begins to interfere with sleep, work, family responsibilities, or social relationships, it has moved beyond healthy entertainment.
Experiencing stress, anxiety, or irritability when not playing, or feeling compelled to play even when you do not want to, are signs worth taking seriously.
Need to talk to someone? Reach out to our support team at [email protected] and we will connect you with the appropriate resources. You can also visit the FAQ page for more guidance on managing your account and using our responsible gaming tools.
Our Commitment to You
jiliz is committed to providing a safe and responsible gaming environment for all players in the Philippines. We train our support team to recognise signs of problematic gaming and to respond with care and without judgement. Our platform is designed so that responsible gaming tools are always easy to find and straightforward to use — they are never buried in settings or hidden behind complicated menus.
We do not market aggressively to players who have shown signs of distress or who have previously used self-exclusion tools. We also apply strict age verification during registration to ensure that only adults aged 21 and above can open an account, in line with Philippine regulations. All financial transactions are processed in PHP through verified payment channels, and we monitor account activity for patterns that may indicate a player needs support.
If you have questions about any of our responsible gaming policies or need help accessing a specific tool, please visit our FAQ page or contact us directly at [email protected]. We are here to help every step of the way.
Ready to Play Responsibly?
Create your account today and take full advantage of jiliz's built-in responsible gaming tools. Set your limits before you start, play at your own pace, and enjoy everything the platform has to offer — safely and on your own terms.